Be on Your Guard! Scams

Sadly there are people who look to take advantage of a crisis. There have been cases of thieves who offer to do shopping for elderly people and then keep their money. Other reported cases are of burglars and fraudsters who pose as NHS workers testing for the Coronavirus. You should not let people into your house that you do not know, or know about, and always ask to see their identity.


Our CRAB volunteers are easy to identify. They all wear badges with their name and a unique number. If you are in doubt you can check in with the helpline to verify that they are who they say they are.



Friends Against Scams


The Council's Isle of Wight Against Scams Partnership (IWASP) aims to protect people on the Isle of Wight from scams, doorstep crime and fraud and to support victims.


IWASP have identified some scams that are being reported in response to the Coronavirus outbreak:


Click here for a cure – emails are being sent purporting to be from a doctor claiming to have details about a vaccine being covered up by the UK and Chinese Governments. You will be taken to a fake web page where your details will be harvested. NEVER click on links in emails.

Covid-19 Tax Refund Email – this has links to access a refund and you will be asked to put in all of your financial information. The HMRC will never advise you of a tax refund in this way. NEVER click on links in emails

Fake Online Advertisements – these include, protective masks, sanitising gel, vaccines (these do not currently exist) and appeals from fake charities

Criminals are also knocking on doors selling Coronavirus tests. These are fake and wont tell you anything. We haven’t had any reports yet on the Island but please be aware anyone acting legitimately would not be going door to door trying to get you to part with money.



You can report any incidents of scams to IWASP and seek advice using these helplines:


  • For advice on scams call - Citizens Advice consumer Helpline: 03454 04 05 06


  • To report a scam call - Action Fraud: 0300 123 2040









Other reported cases are of burglars and fraudsters who pose as NHS workers testing for the coronavirus. We are advising not to let people into your house that you do not know, or know about, and always ask to see their identity.


If you are in doubt you can check in with the helpline to verify that they are who they say they are.

Trading Standards have received reports from residents about unsolicited phone calls offering to sell face masks for £29.00. These are scams. These criminals are preying on all of our vulnerabilities at the minute and trying to scare us into parting with cash or bank details.


If you receive a phone call like this hang up straight away, do not engage with the caller and never give bank or card details over the phone to strangers.


Trading Standards have received a couple of scam warnings from astute residents.


The first is allegedly from Apple – it looks very genuine and lists items that you have reportedly ordered. The instructions advise you to click on a link in the email to contact “support” or log into your Apple account using a link provided. This will be a phishing exercise to gain your information or even payment from you. The email address that it comes from, when checked is not a valid Apple address. This is a SCAM – Do Not click on any links, delete it straight away.


The second purports to come from TV Licensing and is telling you that your TV licence could not be automatically renewed so you will need to set up a new direct debit via a link provided. This is a SCAM – Do Not click on any links, delete it straight away

Stay Safe

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